Contact Us

Thank you for choosing Connectbase! Our team is dedicated to providing you with the best support possible. Please follow the guideline below to ensure your inquiry reaches the right team.

General Support and Technical Assistance

If you require technical support or wish to report an issue related to our APIs or platform, please follow these steps:

1. Log into the Connectbase Customer Support Desk Portal

   Visit the Connectbase Customer Support Desk Portal at https://support.connectbase.com and submit a support ticket. Our support team will review your request and get back to you prompotly.

2. Issues with Portal Access

   If you are unable to log into Connectbase Customer Support Desk Portal, please do one of the following:

   • Email: Contact us at portalsupport@connectbase.com

   • Customer Success Manager: Reach out directly to your Customer Success Manager to report the issue. We will work with you to add your domain an ensure your organization has access.

Sales and Account Inquiries

For questions related to your account billing or to discuss new business opportunities, please reach out to your Customer Success Manager directly, or email our sales team at sales@connectbase.com.